Privacy policy

Privacy Policy

At VESHY, accessible via www.veshy.store, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our webshop.

By using our website, you agree to the terms of this Privacy Policy, in line with the General Data Protection Regulation (GDPR).

1. Information We Collect

When you use our webshop, we may collect the following types of information:

  • Personal details: name, email address, billing/shipping address, phone number.

  • Order details: products purchased, payment method, order history.

  • Payment data: processed securely by our payment providers (we do not store full credit card details).

  • Technical information: IP address, browser type, device details, and cookies.

  • Account data: if you register for an account, we store your login information.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding your purchase or account.

  • To improve our webshop, products, and services.

  • To send marketing emails if you have given your explicit consent.

  • To comply with legal obligations (e.g. tax administration).

3. Legal Basis for Processing

We only process personal data when permitted by law. The legal bases include:

  • Contract: to fulfill your purchase and deliver your order.

  • Consent: for sending newsletters or marketing communications.

  • Legal obligation: for bookkeeping and tax requirements.

  • Legitimate interest: improving our webshop and preventing fraud.

4. Sharing of Information

We do not sell your personal data. We only share information with trusted third parties when necessary, including:

  • Payment providers (such as Klarna, PayPal, iDEAL).

  • Shipping companies to deliver your order.

  • IT and hosting services (including Shopify Inc.).

  • Legal authorities when required by law.

All third parties are required to protect your information and use it only for the agreed purpose.

5. Cookies

Our webshop uses cookies to improve user experience, enable shopping cart functions, and analyze website traffic.

You can disable cookies in your browser settings, but please note that some website features may not function properly.

6. Data Retention

We keep your personal data only as long as necessary:

  • Order and invoice data: stored for at least 7 years in line with Dutch tax law.

  • Account data: stored until you delete your account.

  • Newsletter/marketing data: stored until you unsubscribe.

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data.

  • Correct or update your data.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Receive a copy of your data (data portability).

  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

To exercise your rights, please contact us at info@veshy.store

8. Data Security

We take appropriate measures to protect your data against unauthorized access, alteration, disclosure, or loss.

All payment information is encrypted and handled securely by our payment partners.

9. Children’s Privacy

Our webshop is not intended for children under 16. We do not knowingly collect personal data from minors. If we become aware of data collected from a minor without parental consent, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with the date of the last revision. Please review this page regularly to stay informed.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is used, please contact us:

VESHY
Email: info@veshy.store
Registered location: Schiedam, The Netherlands
KvK: 77545656
VAT: NL002283794B33